Support

Your Website in
Expert Hands!

Website Care & Support

for business owners and bloggers with WordPress powered websites.

Website Support & Maintenance

  • Cloud Hosting Included

Have Questions? Call us today

Why Choose us ?

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Open Communication

Why has communication got to be complex to get help? We keep communication simple, easy and open.

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Fix Problems Fast

We have a deep understanding of the WordPress ecosystem and so are able to fix any issues as fast as possible.

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Expert Support

Every time you are in contact with us, be rest assured there is an expert at the helm.

Features.

Let's Manage your website so you can focus on running your business.

We take care of your website security and performance issues, and ensure you never have to worry about updates breaking your site. Our services don't stop there, we also take care of administrative tasks like managing comments, adding posts, creating new pages, sales landing pages, managing shopping carts and more...

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Core, Plugins & Theme Update

Updates come with security fixes and new features, ensuring your website stays up to date is a responsibility we take very seriously - and we do this safely.

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Administrative Updates

The work of an admin sucks precious time, we are available to handle those tasks so you can focus on more important things.Be it adding new posts, landing pages or changing images - we have you covered.

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Website Performance Optimization

No one, not you, us and most importantly your customer like a sluggish website, we ensure your website is always operating at optimum performance.

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Daily Cloud Backup

The peace of mind that comes with knowing everything you've worked hard on is safe. We frequently backup your website and ready to restore whenever needed.

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Top Notch Security

Website security is a priority for us, and we proactively ensure your website remains safe. When attack happens, we deal with it swiftly.

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Weekly Site Report

Transparency is key, we send you a report of activities on your website with a few more information - we'll surprise you.

General Querries!​

You can get help via email by emailing our support team at support@hodessy.com or by opening a ticket (from a desktop/laptop device) online. Support request sent via Twitter works also. Every request can be managed on the Helpdesk.

Yes we do offer ongoing support for WordPress based eCommerce sites. With full support for Woocommerce.

We help with editing content on any page of your website, switching banner and images, changing plugin configurations, editing footer and header, adding coupon codes, updating shopping cart, adding new landing pages and customizing existing ones.

Yes there are some limits. While our service encompass many development related tasks, we do not offer development services with any of our plans. Development request include custom development (PHP, plugins, themes, etc) and updating custom code. Also excluded from our plans are graphic design, PSD to WordPress, content creation, building out a new website or subdomain.

Yes we do offer custom development service to cater for all your needs, charged at our regular hourly rate. Get in touch with us here.

Our care plan is priced per site. If you have multiple site and subdomains of a site, you can signup separately for each. (You can manage all with one account with us)

We take performance really serious which is why we make a Fully Managed and high availability Cloud VPS available for every business. eCommerce businesses may incur some extra fee based on their business usage.

You sure can. We offer a 15% discount when you subscribe to an annual plan.

We offer a special discounted MAINTAIN ONLY package for smaller websites. This package includes website backup, software updates, malware scanning, and weekly website report. You can contact our sales team to learn more and work out a customized plan.

Yes. Members of your team can get support on your behalf via our helpdesk with their own unique user account.

You can email is at support@hodessy.com anytime and we will do our best to respond promptly. You could also get on call with us or message us on whataspp +234  814 026 2574

Ready to Get Started?

Website Support & Maintenance

Easy to Get Help

We promised to keep things simple, and ensuring you can get help from the easiest channels is a step closer to keeping that promise.

Email

Send an email to support@hodessy.com and a support agent will get back to you.

Ticket

You like things more organized? Open a ticket on our easy to use helpdesk(desktop & Laptop Devices Only)

Social

We're social, and work from there too. You can get help via twitter and facebook(coming soon) - now that's support!