Tailored Support Services for Your Business Needs
At Hodessy, LLC, we understand that every business is unique. That’s why we offer customized support services designed to meet your specific requirements. Whether you need help with webmaster tasks, marketing, software, or website maintenance, our team of experts is here to ensure your operations run smoothly. Let us handle the technical details so you can focus on growing your business.
Frequently Asked Questions
1. What do your support services include?
Our support services cover a wide range of needs, including but not limited to webmaster tasks, email and content marketing, social media management, software support, and website maintenance. Each service is tailored to fit your specific business requirements.
2. How do I get started with your support services?
Simply fill out the form on this page to let us know which services you’re interested in, how often you might need custom support, and your budget. We’ll then reach out to discuss your needs in more detail and propose a customized support plan.
3. What can I expect in terms of response times?
We pride ourselves on our quick response times. For standard support requests, you can expect a response within 24 hours. For urgent issues, we aim to respond within 4 hours during business hours.
4. How are your rates determined?
Our rates are calculated based on the estimated hours required for each service you need support for. We reserve those hours in our monthly schedule to ensure availability. Additionally, we include the estimated cost of any necessary tools and third-party subscriptions in your service package.
5. Can I change my support plan later?
Absolutely! We understand that business needs can change. You can adjust your support plan at any time by contacting our support team. We’ll work with you to modify your plan to better suit your current requirements.
6. Do you offer support for businesses of all sizes?
Yes, our support services are designed to be scalable and can be tailored to businesses of any size, from startups to large enterprises.